The National Disability Insurance Scheme (NDIS) is founded on a revolutionary principle: Choice and Control. This philosophy is more than just a catchy phrase; it is the fundamental right of every participant to decide how, when, and by whom their support is delivered. Exercising this power is the single most important action you can take to ensure your NDIS plan genuinely reflects your goals and helps you live a life of independence and fulfillment.

Understanding Your Right to Decide

“Choice and Control” means you have the authority to select every element of your care. This includes:

• Who Provides Your Support: Choosing the specific individual support worker or the organisation (like Truecare Support Services) you feel most comfortable with.

• When Support Happens: Setting the times and days that align with your personal routine, not a provider’s schedule.

• Where Support Takes Place: Deciding if support happens at home, in the community, or at a specific location.

• How Support is Delivered: Customising the approach to match your unique preferences and communication style.

Why Exercising Choice Leads to Better Outcomes

When you actively use your right to choose, the results are overwhelmingly positive. Participants who are in control often experience greater satisfaction, increased dignity, and accelerated progress towards their NDIS goals. This is because supports are highly personalized and feel like a true partnership, rather than a service being imposed on you.

Partnering with Truecare for Genuine Control

At Truecare Support Services, we don’t just agree with Choice and Control—we actively champion it. We understand that finding the right match is key, especially for crucial services like Support Coordination and daily care.

We facilitate this power by:

• Active Listening: We take the time to understand your exact needs and lifestyle before suggesting supports.

• Transparency: Clearly outlining all service options and pricing, allowing you to compare and make informed decisions.

• Flexibility: Ensuring our support workers and services are adaptable to changes in your goals or circumstances.

Remember, your NDIS plan is your resource. By actively seeking providers, asking tough questions, and making choices that empower you, you unlock the full potential of your NDIS journey. Choose partners, like Truecare, who are committed to upholding your power of choice every single day.